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A Permitting and Licensing Software Company Increases Its Efficiency by Streamlining Its Data Collection Process

The client required a comprehensive Training and Data Collection Software to address the challenge of expanding the outreach of social schemes to field workers in remote rural areas. The objectives included streamlining the process of serving out various forms for surveys and enabling easy reporting of the data collected.
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Client Overview

Our client deals with permitting and licensing software solutions servicing areas of social schemes or broader public works programs. They encountered problems increasing digital access for rural field workers and ensuring real-time data capture and automated report generation. The client required a system that functioned offline and allowed non-technical users to develop web-based conditional dynamic forms. By automating the workflows associated with forms, they could circumvent the need for manual interventions while capturing timely data and enhancing their digital capabilities in public health and administration projects. 

Challenges

  • Sophisticated Offline Data Management– Required robust mobile-enabled data capture (including documents) that is fully functional without the need for internet connectivity, particularly in rural or remote areas.

  • Dynamic Form Creation & Reporting– Needed a solution that was capable of supporting multi-page, conditional forms, form previews, and reporting despite the dynamic nature of field requirements.

Solution

  • SDK-Powered Dynamic Forms & Microservices– Used Form.io with a JavaScript SDK plugged into a microservices architecture (C#.NET & Angular), supporting drag-and-drop, easy-to-use form creation with real-time preview and publishing.

  • React Native Offline Mobile App– Developed a mobile app in React Native with SQLite for storing forms offline and Form.io for rendering to accommodate both Android and iOS with syncing and file uploads

Business Impact

  • Smooth Licensing & TB Survey Deployments– Facilitated digitalized hospital TB surveys for compliance using automated reminders; successfully deployed in the U.S. for paperless permitting business processes.

  • Empowered Admins & Field Staff– Offered configurable reporting, ease of admin interface for non-tech users, and offline form abilities — all resulting in faster, error-free data operations.

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